Terms and Conditions

Welcome to Florida Customs Broker. By using our services, you agree to the following terms and conditions.

These terms are intended to clearly outline responsibilities, protect all parties, and ensure compliance with U.S. Customs and other government regulations.

1. Definitions

• “Company” refers to Florida Customs Broker, including its employees, agents, and affiliates.
• “Customer” refers to the person or entity that receives customs brokerage or related services from the Company.
• “Third Parties” include carriers, freight forwarders, warehouse operators, and others who may handle the shipment.
• “Documentation” refers to all records provided by the Customer, whether in physical or electronic form.

2. Role of the Company

In most services, we act as the agent of the Customer. This includes services such as customs clearance, duty payment facilitation, document preparation, and government filings. For other services, such as transportation coordination, the Company acts as an independent contractor.

3. Customer Responsibilities

• Accurate Information: The Customer must provide all required information truthfully and completely. Delays, penalties, or government actions resulting from inaccurate data are the Customer’s responsibility.
• Compliance: Customers must comply with all laws and regulations related to imports, exports, and transportation. It is their responsibility to ensure proper classification, valuation, and licensing.
• Communication: The Customer agrees to inform all involved parties (shippers, consignees, freight providers) of these terms.

4. Limitation of Liability

• Negligence: The Company is only liable for proven negligence and only to the extent of the direct loss.
• Third Parties: The Company is not liable for errors, delays, or damages caused by third parties.
• Liability Cap: In the absence of additional written agreements, the Company’s maximum liability is limited to $50 per transaction or the amount of brokerage fees, whichever is less.
• No Consequential Damages: The Company shall not be liable for indirect, special, or punitive damages.

5. Claims and Time Limits

• Claims for loss, damage, or errors must be submitted in writing within 30 days of the incident.
• Legal action must be initiated within one year from the event that gave rise to the claim.

6. Insurance

We do not automatically provide insurance. If insurance is required, it must be requested in writing. All insurance premiums are the responsibility of the Customer.

7. Payment Terms

All charges are due before service unless prior written arrangements are made. The Company reserves the right to withhold services if payments are not received.

8. Governing Law

These terms are governed by the laws of the State of Florida. Any disputes will be resolved in a Florida court of competent jurisdiction.

By using our services, you agree to these Terms and Conditions. If you have any questions, please contact us for clarification before proceeding.